Shipping policy

Shipping Policy — Winkly :root{ --bg:#FBF7F5;--card:#FFFFFF;--ink:#2B2320;--ink-soft:#6B5D57; --rose:#C97B84;--rose-deep:#A85C67;--line:#E8DDD9;--gold:#A8763E; --warn-bg:#FBEEEC;--warn-line:#E7C6C1;--ok-bg:#F2F0E8;--ok-line:#DAD3BE; } *{box-sizing:border-box;} body{margin:0;background:var(--bg);color:var(--ink);font-family:'Inter',sans-serif;line-height:1.65;-webkit-font-smoothing:antialiased;} a{color:var(--rose-deep);text-decoration:none;border-bottom:1px solid var(--rose);} a:hover{color:var(--gold);border-bottom-color:var(--gold);} .topbar{position:sticky;top:0;z-index:10;background:rgba(251,247,245,0.92);backdrop-filter:blur(6px);border-bottom:1px solid var(--line);} .topbar-inner{max-width:820px;margin:0 auto;padding:16px 24px;display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:10px;} .brand{font-family:'Fraunces',serif;font-size:20px;font-weight:600;letter-spacing:0.02em;color:var(--ink);display:flex;align-items:center;gap:6px;text-decoration:none;border:none;} .brand .wink{color:var(--rose-deep);} nav.policy-nav{display:flex;gap:18px;flex-wrap:wrap;} nav.policy-nav a{font-size:13px;font-weight:500;color:var(--ink-soft);border:none;text-transform:uppercase;letter-spacing:0.06em;} nav.policy-nav a.active,nav.policy-nav a:hover{color:var(--rose-deep);} main{max-width:760px;margin:0 auto;padding:56px 24px 100px;} .eyebrow{font-size:12px;text-transform:uppercase;letter-spacing:0.14em;color:var(--rose-deep);font-weight:600;margin-bottom:10px;} h1{font-family:'Fraunces',serif;font-weight:600;font-size:38px;line-height:1.15;margin:0 0 14px;color:var(--ink);} .updated{color:var(--ink-soft);font-size:14px;margin-bottom:36px;} .wink-rule{display:flex;align-items:center;gap:10px;margin:44px 0 22px;} .wink-rule::after{content:"";flex:1;height:1px;background:var(--line);} .wink-mark{width:18px;height:10px;position:relative;flex-shrink:0;} .wink-mark::before{content:"";position:absolute;left:0;top:3px;width:7px;height:7px;border-radius:50%;background:var(--rose-deep);} .wink-mark::after{content:"";position:absolute;right:0;top:4px;width:9px;height:4px;border-bottom:2px solid var(--rose-deep);border-radius:0 0 8px 8px;} h2{font-family:'Fraunces',serif;font-weight:600;font-size:22px;margin:0;color:var(--ink);white-space:nowrap;} p{color:var(--ink);font-size:15.5px;} ul,ol{padding-left:22px;font-size:15.5px;} li{margin-bottom:8px;} strong{color:var(--ink);font-weight:600;} .card{background:var(--card);border:1px solid var(--line);border-radius:14px;padding:24px 26px;margin:18px 0;} .card.warn{background:var(--warn-bg);border-color:var(--warn-line);} .card.ok{background:var(--ok-bg);border-color:var(--ok-line);} .card h3{font-family:'Inter',sans-serif;font-size:14px;text-transform:uppercase;letter-spacing:0.08em;margin:0 0 10px;color:var(--rose-deep);} .card.ok h3{color:var(--gold);} table{width:100%;border-collapse:collapse;margin:18px 0;font-size:14.5px;} th,td{text-align:left;padding:10px 12px;border-bottom:1px solid var(--line);} th{color:var(--ink-soft);font-weight:600;text-transform:uppercase;font-size:12px;letter-spacing:0.05em;} .email-cta{display:inline-flex;align-items:center;gap:8px;background:var(--rose-deep);color:#fff !important;border:none;padding:10px 18px;border-radius:999px;font-weight:600;font-size:14px;margin-top:8px;} .email-cta:hover{background:var(--gold);} footer{max-width:760px;margin:0 auto;padding:0 24px 60px;color:var(--ink-soft);font-size:13px;} footer .foot-rule{height:1px;background:var(--line);margin:20px 0;} footer a{color:var(--ink-soft);} .badge{display:inline-block;background:var(--ok-bg);border:1px solid var(--ok-line);color:var(--gold);font-size:12px;font-weight:600;padding:3px 10px;border-radius:999px;text-transform:uppercase;letter-spacing:0.04em;}
Policy

Shipping Policy

Last updated: 31 August 2026 · Applies to all orders placed on winkly.shop

India Only

Winkly currently ships only within India. We're not able to accept or fulfil orders with a delivery address outside India at this time.

1. Processing Time

Every order is carefully checked and packed before it leaves us. Orders are dispatched within 2 business days of being placed (Monday–Saturday, excluding public holidays). You'll receive a confirmation and tracking details by email once your order ships.

2. Delivery Timelines

Once dispatched, delivery time depends on the shipping method you choose at checkout:

Shipping Type Delivery Time (after dispatch)
Standard Shipping 5–8 business days
Express Shipping 3–5 business days

Total Time, Start to Finish

Add dispatch time to delivery time for your full estimate: Standard ≈ 7–10 days and Express ≈ 5–7 days from order date. Remote pin codes may occasionally take a little longer.

3. Tracking Your Order

Once your order is dispatched, you'll receive a tracking link by email. If it hasn't arrived, check your spam folder, or write to us at hey.winkly@gmail.com with your order number and we'll send it over.

4. Delays

While we work hard to meet the timelines above, occasional delays can happen due to courier network issues, weather, regional restrictions, or high-demand periods (like sale season). We'll keep you updated if your order is significantly delayed.

5. Damaged or Missing Parcels

If your parcel arrives damaged, please remember: proof matters. Record your unboxing on video or take clear photos immediately, and see our Return & Exchange Policy for next steps. If a parcel shows as delivered but you haven't received it, contact us within 48 hours so we can investigate with the courier.

6. Need Help?

Contact Us

For anything shipping-related — order status, address changes before dispatch, or delivery issues — email us directly.

Winkly · Operating from India · winkly.shop · hey.winkly@gmail.com

See also: Return & Exchange Policy · Terms of Service · Legal Notice